[{"id":43749,"title":"Ποιότητα υπηρεσιών και μέτρηση ικανοποίησης του πελάτη","subtitle":"Το σύστημα Musa","description":null,"image":"http://www.biblionet.gr/images/covers/b44941.jpg","isbn":"960-8105-09-9","isbn13":"978-960-8105-09-6","ismn":null,"issn":null,"series":null,"pages":345,"publication_year":2000,"publication_place":"Αθήνα","price":"18.0","price_updated_at":null,"cover_type":"Μαλακό εξώφυλλο","availability":"Κυκλοφορεί","format":"Βιβλίο","original_language":null,"original_title":null,"publisher_id":55,"extra":null,"biblionet_id":44941,"url":"https://bibliography.gr/books/poiothta-yphresiwn-kai-metrhsh-ikanopoihshs-tou-pelath.json"}]